Customer Service

Malpani's Stop - Delivery and Returns

We hope you love shopping with us. Here are our cancellation and return/refund policies to help make sure we meet your expectations. Contact Us.

Shipping and Delivery

Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don't guarantee delivery times, but we do our best to provide accurate estimates.

Deliveries occur only on weekdays. Shipping and Delivery charges are subject to change and are determined when you order.

Current Shipping Rates are as follows:

Delhi and Nearby (Includes Faridabad, Noida, Ghaziabad and Gurugram) up to 500gms Rs. 50
Delhi and Nearby 500gms and above Rs. 80
Rest of India up to 500gms Rs. 80
Rest of India 500gms and above Rs. 100
Few Northeastern States Subject to Pincode Availability Please call us to confirm or Use live chat

Returns and Refund Policy

We at Malpani's Stop, strive to provide the best possible experience while you shop with us online. We accept return if the reason of return is responsibility of seller, like receiving of wrong product, recieving damaged product, receiving expired product, etc.
However, if the buyer still wants to return the product for any other reason for which the we are not responsible then we refund the buyer once we get the product back to us in good condition, the forward and reverse shipping charges will be beared by buyer, i.e. forward shipping charges will be deducted while refunding the paid amount.

Cancellation Policy

In order to get your order delivered to you soon, we print and process the orders same day. As long as your order has not been processed, we can cancel it and refund your amount. Please get in touch with our team to cancel your order. However, the cancellation of orders will be done only if they are respected to below listed terms and conditions:
  • You can cancel your orders within 2 hours of booking the same order.
  • You are requested to immediately email at [email protected] or call/whatsapp at +91-9310225981 along with your order number for any cancellations to be made.
  • Your orders can also be cancelled if our team finds your payments have not been received. An email notification is sent to you when we cancel the order.

Note about Cancellations:

We really want to be cooperative with our lovely customers, but at the same time we are in a hurry to process your orders so that it reaches you as soon as possible. So, send your cancellation requests as soon as possible.